Despatch is normally within 24 hours after payment in full has been received. Delivery in Australia is via Australia Post Express service, and is next day to capital cities, and 2 days to most other areas – check with Australia Post if you are in remote area. For overseas orders please contact local agent or send details and we will advise.
Costs for delivery within Australia are automatically calculated by shopping cart. Goods purchased outside of Australia are normally supplied by local agent. If goods are being supplied direct by Coxmate, please email details and quote will be supplied.
All Coxmate products come with a minimum one year (for some items a longer period is specified) warranty from date of shipment. Warranty covers both workmanship and parts, and is conditional on product only being used for intended purpose. Damage caused by failure to follow recommended maintenance, or mistreatment be it accidental or deliberate is not covered. Goods must be returned to Coxmate or its agent. Warranty is strictly limited to repair or replacement of goods.
All our products come with a 30 day money-back guarantee. If for any reason you are not satisfied with the product within this period, please notify us and then return the product for a full refund. Goods much be returned ‘as new’ condition in original packaging.